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Request a callback or speak to our support team

Karan Thakker
Updated

Need to talk to someone from the Termina team? No problem — you can either request a callback or call us directly.  I need to talk to someone
Call me back

Option 1: Request a callback (recommended)

The quickest way to reach us is to submit a callback request and we’ll call you.

  1. Go to: https://support.termina.io/hc/en-us/requests/new

  2. Select Type of request → Request a call back

  3. Fill in your details and preferred contact number

  4. Add a short description of what you need help with

Once submitted, our team will review your request and give you a call as soon as possible during business hours.

Option 2: Call us directly

You can also call our support line:

📞 +61 8 7543 7354

If we’re assisting other customers, please leave a message or submit a callback request and we’ll get back to you promptly.

What to include

To help us assist you faster, please include:

  • Site address or business name

  • NMI/MIRN (if available)

  • A short summary of the issue

This helps us have the right information ready before we call. 

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